AGENCY TESTIMONY
Measures to improve EMS response times and dispatch efficiency
0:26:07
·
48 sec
Chief Fields outlines several initiatives aimed at improving EMS response times by enhancing dispatch efficiency and information gathering. These efforts focus on optimizing the early stages of the 911 response process.
- Commissioner Tucker has ordered a comprehensive examination of every aspect of EMS response
- Efforts to improve 911 call processing time before ambulance assignment
- Redeployment of personnel to strengthen communication staff in EMS dispatch offices
- Focus on improving triage and providing better information to field crews before arrival
- Goal is to enable faster and more effective patient care upon arrival
Michael Fields
0:26:07
I will detail a few other measures that we are taking to improve EMS response.
0:26:12
Commissioner Tucker tasked us with examining every aspect of EMS response to improve our time.
0:26:18
And that means looking at the time that we take to process a 911 call before analysts is even a sign.
0:26:24
We have found that during times of high call volume, the faster we can gather more information from callers, the more efficiently we can get analysts' dispatch to them.
0:26:34
We have redeploy personnel to strengthen communication staff in the EMS dispatch offices with the goal of improving triage and ultimately improving response.
0:26:45
When crews in the field have a better idea of each call before they arrive, They can get the patient, the lifesaving care that he or she needs as quickly as possible.
