Q&A
Support services for families affected by subway surfing incidents
1:48:53
·
114 sec
Council Member Althea Stevens inquires about support services for families affected by subway surfing incidents, with Jessica Hernandez from DYCD responding. Key points include:
- DYCD and NYC Public Schools offer various services depending on the specific situation of each family
- Support includes connecting families to guidance counselors, school services, or local community providers
- Emphasis on leveraging community trust by linking families to local nonprofits and service providers
- The approach recognizes that different families may require different types of support.
- There's a focus on utilizing existing community resources and relationships.
- The support system aims to address a range of needs, from counseling to practical assistance like pantry services.
Althea Stevens
1:48:53
But there is a follow-up question I wanted to ask ask because I know, when, Jessica was speaking from ZYCD, she said that there's a lot of support that's giving to parents that DOE is working on in collaborations.
1:49:04
What supports exactly are those supports that parents are giving?
1:49:07
Is this supports that we're talking about after incidents?
1:49:10
Are we just talking about supports in general?
1:49:11
I know DOE just say they were doing it, like, through, parent coordinators and PTAs, but what other supports are being given because I think even saying through parent coordinators and PTAs, that's not enough because we know most parents don't go to PTA meetings, and parent coordinators are overwhelmed because they have so many things to do.
1:49:28
So when we're talking about supports, what does supports really look like for these parents, especially parents and schools that had incidents around it and programs as well?
Jessica Hernandez
1:49:37
Mhmm.
1:49:38
Do okay.
1:49:39
So, there's a variety of support.
1:49:42
So 1, DYCD and New York City Public Schools, we have an array of services depending on the situation, depending on a case.
1:49:49
A family may be going through something and it's different from one family to another.
1:49:53
I think the one of the most important things that we've been able to do is be able to identify if there is a family in need of something based on their situation that we've been able to connect either to whether it's a guidance counselor or certain services within the school or a provider in their neighborhood.
1:50:10
I think the most important thing that we need to always remember is that families and communities sometimes trust their community.
1:50:17
And being able to connect a a family or a parent to a provider, a local nonprofit, or someone that they actually see every day and being able to say, like, you know, there are services here, whether they're services of any kind of services, whether it's pantry services, whether it's immigration services, or whether it's just counseling, just overall information.
1:50:37
So we have been able to make those connections as to, like, if there's someone that in need for a particular neighborhood or they prefer a different neighborhood for whatever reason, then we can actually make those connections.
