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Q&A

Process for shelter placement through reticketing centers

1:25:00

·

142 sec

Council Member Diana Ayala inquires about the communication of rights to asylum seekers and the process of shelter placement through reticketing centers. Officials explain the procedures in place.

  • Concerns are raised about whether asylum seekers are properly informed of their rights and the reticketing process
  • DHS refers clients to reticketing centers when they are discharged from shelters
  • Placement decisions at reticketing centers are based on bed availability, not on whether the person came from a DHS or HERC shelter
  • Reasonable accommodations are considered in placement decisions
Diana Ayala
1:25:00
Okay.
1:25:02
All right.
1:25:02
I mean, I don't, I don't know how significant it is or not, but I know that it is happening.
1:25:06
And so that, you know, we need to address if it's a if it's a matter of people not knowing what their rights are.
1:25:14
Right?
1:25:15
Are we putting up a bill of rights at at these sites?
1:25:17
Are these the case managers communicating efficiently with folks and letting them know that there is a reticketing process and if they don't have anywhere else to go, that they are welcome to go in and reapply?
1:25:29
If folks are, you know, sleeping intense because they feel like, you know, they'd rather be in a community that speaks the same language, then that's something that we should be keeping tabs on.
1:25:40
Okay.
1:25:40
I'll move on.
1:25:41
For clients who received the 30 day shelter notices and requested an extension, how many extensions did DHS issue?
UNKNOWN
1:25:50
So when we discharge our, clients, we refer them to the reticketing center, and our city agency colleague here from NYSM has those numbers.
Diana Ayala
1:26:01
So when they come to you, when they come to DHS, they go
UNKNOWN
1:26:04
through ideally through PATH or through 30 or or through, Bellevue.
1:26:10
Our singles?
Diana Ayala
1:26:11
Yes.
1:26:11
For DHS.
UNKNOWN
1:26:12
So when they go when they are with us, they're referred through us?
Diana Ayala
1:26:16
They through the reticketing site?
UNKNOWN
1:26:18
There's 2 ways.
1:26:19
They come through the reticketing center or they come through the arrival center.
Diana Ayala
1:26:22
Okay.
1:26:23
Alright.
1:26:23
I wasn't I I wasn't sure.
1:26:25
I was just
UNKNOWN
1:26:26
That's the process.
Diana Ayala
1:26:26
Okay.
1:26:27
So so there is so the so when they get to the reticketing center, they're not necessarily if they came out of a DHS shelter and went to the reticketing, are you sending them back to a DHS site or are you sending them to a HURC?
UNKNOWN
1:26:42
That's a really good point.
1:26:44
We actually at the reticketing center, we do not make a differentiation of where they are coming from.
1:26:49
So we will, place them in the most appropriate setting to that they need.
1:26:54
And so if they came from DHS, they might be placed into a HRF site.
1:26:57
And if they came from a HRF, they might be placed into a DHS site.
1:27:00
It depends on the daily availability of cuts.
Diana Ayala
1:27:04
Okay.
1:27:04
So it's solely based on the availability of beds?
1:27:06
Correct.
1:27:07
Okay.
1:27:08
Alright.
1:27:08
That's important.
1:27:09
Same question for you, Molly.
Molly Schaeffer
1:27:12
I mean, the Emily answered the question.
1:27:14
I think we we make determinations based on if someone has a reasonable accommodation that was granted, if there where the availability of cod is?
Diana Ayala
1:27:23
No.
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