Q&A
Capability for sharing videos and multimedia in NG911 text messaging
0:28:30
·
141 sec
Council Member Jennifer Gutiérrez inquires about the capability for sharing videos and multimedia in NG911 text messaging. Robert Barbera explains the current status and limitations of multimedia support in the system.
- OTI is technologically ready to accept multimedia from texters as part of interim text-to-911
- The system does not support live video streaming due to limitations of the legacy 911 and interim text systems
- Multimedia sharing also depends on carriers' ability to provide the service
- Currently, OTI is not accepting multimedia despite being technologically ready
- The decision to not accept multimedia operationally would need to be addressed by NYPD
Jennifer Gutiérrez
0:28:30
For intro, for intro 197, excuse me, back to the, the text messaging in multiple languages, can you also share I know NextGen is also expected to allow people to share recorded and streaming videos over SMS messaging.
0:28:52
Where where are we in that process?
0:28:54
Is that still
Robert Barbera
0:28:55
Are we I'm sorry.
0:28:56
You're asking specifically about video streaming?
Jennifer Gutiérrez
0:28:59
Yeah.
0:28:59
So, my understanding is that the intent the idea was that there would be, an a capability to share videos, over a text message.
0:29:11
Is that still something that that you are all looking to do?
Robert Barbera
0:29:14
We are technology ready to accept multimedia from texters as part of the interim text to 911.
0:29:21
It does not, support live video streaming, as the legacy 911 system and the interim tech system aren't able to support that.
0:29:29
Sharing of multimedia also depends on the carrier's, ability to provide that service.
0:29:37
Many carriers are waiting until, municipalities are migrating over to the NextGen 911 platforms to be able to send that information in.
Jennifer Gutiérrez
0:29:47
So they're but are they allowed to to share videos, not streaming?
0:29:50
Just, like, recorded videos?
Robert Barbera
0:29:53
So, as of this time, we're technology ready, but we're not accepting multimedia.
Jennifer Gutiérrez
0:29:58
Okay.
0:29:58
And not accepting it because it depends on the carriers or why not?
Robert Barbera
0:30:03
Some carriers do not support it.
0:30:05
Currently, AT and T supports it.
0:30:09
Any question regarding, from a staffing perspective or operationally, why we're not supporting it, I'd have to engage NYPD and then follow-up with you.
Jennifer Gutiérrez
0:30:18
Okay.
0:30:19
So, okay.
0:30:20
So, at this point, recorded videos I'm clear on the streaming.
0:30:27
Recorded videos are not allowed.
0:30:29
It's it's capable of receiving it, but not allowed and that decision is with PD at this point?
Robert Barbera
0:30:36
I would say multimedia, in general, photos and recorded video.
0:30:42
We are technology ready for that.
0:30:44
It's just not supported operationally at the moment and not all carriers are actually supporting that service and would not be able to deliver it.
