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OTI's involvement in conversations with carriers and implementation of multimedia support

0:31:28

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Council Member Jennifer Gutiérrez inquires about OTI's involvement in conversations with carriers regarding multimedia support for NG911. Robert Barbera explains OTI's role and the current status of multimedia support implementation.

OTI is involved in conversations with all carriers and tracks their progress
The agency is technologically ready to receive multimedia, but it's not currently supported operationally
OTI previously received multimedia from Sprint before its merger with T-Mobile
The service was disabled by the carrier after the merger
NYPD would need to comment on operational support for multimedia messaging
OTI provides systems, infrastructure, and operational support for the infrastructure, while NYPD and FDNY support call-taking and dispatch

Jennifer Gutiérrez

0:31:28

Is is OTI involved in the conversation with the carriers at all?

0:31:31

Or is it just PD?

0:32:01

I understand.

0:32:01

So, the reason I asked if OTI was involved just because if if OTI is involved, then I was hoping for some kind of an answer, on why.

0:32:10

Because my understanding is that, the agency has been ready since the the launch to receive multimedia.

0:32:17

Is that correct?

0:32:25

Yes.

0:32:30

By the carrier or by?

0:32:31

By the

0:32:33

So because and I'm asking because we've we've had conversations.

0:32:36

Obviously, I'm invested in this and so I've had conversations with individual carriers, and just trying to figure out where the the bottleneck is.

0:32:46

And so if you're saying that OTI is involved and you're ready, it sounds like it p PD specifically is the agency that has got the specific issue, with the service being available.

0:33:06

Is there a role that the OTI plays in operational support, moving forward, with this capability?

Robert Barbera

0:31:32

No.

0:31:33

OTI is in the conversation with all of the carriers tracking progress.

0:31:38

And, you know, obviously, with next generation 911, it will change how we communicate with carriers.

0:31:46

So additional services will become available in the future, as well as in phase 2, we would look to enhance our multimedia support

0:31:56

As well as part of the enhancements that we're gonna make broadly across the system.

0:32:18

Correct.

0:32:18

And we were receiving multimedia from Sprint prior to its merger with T Mobile.

0:32:25

And then the service was, disabled by

0:32:31

carrier at that time.

0:32:59

From an operational support perspective, that would have to be commented on by NYPD.

0:33:13

From a coal taker and dispatcher perspective, that's supported by NYPD and FDNY.

0:33:18

The systems and infrastructure and operational support of the infrastructure is provided by OTI.

Nicole Plumbers

0:31:55

Mhmm.

0:33:25

K.

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Carrier support for multimedia messaging in NG911

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Timeline for completion of NG911 implementation phases