Q&A
Testing and feedback on NG911 services since implementation
0:26:48
·
56 sec
Council Member Jennifer Gutiérrez inquires about testing and feedback processes for NG911 services since implementation, particularly regarding engagement with advocates. Robert Barbera provides information on briefings and feedback received.
- Several briefings held since 2020 to provide status updates on the program's progress
- Briefings were organized by the Mayor's Office for People with Disabilities (MOPD)
- Feedback from advocates was reportedly well-received, according to Barbera
Jennifer Gutiérrez
0:26:48
Okay.
0:26:50
And how do you all kind of text or or test these services?
0:27:01
So from at least speaking to phase 1, since you all the the the last time that maybe you met with advocates was in 2020, has there not been any communication since the full launch to just just check-in to see if, you know, it's in fact kind of meeting what you all discussed, or if there if if, to date, if advocates have any issues with the existing phase of Next Gen.
0:27:24
Has there been any of that level of engagement?
Robert Barbera
0:27:27
There were several briefings held since 2020 to give a status on where the program is and its progress towards completion.
Nicole Plumbers
0:27:34
Mhmm.
Jennifer Gutiérrez
0:27:37
And how was that received by advocates, for example?
Robert Barbera
0:27:41
I believe it was well received.
0:27:42
It was organized by MOPD.
