New York City Council
Committee on Consumer and Worker Protection
Dec 09, 2024
·
01:00 PM
1 hr 1 min
Summary
A hearing on expanding delivery worker protections, focusing on two proposed bills: Intro 1133 and Intro 1135. These bills aim to extend minimum pay protections and other rights to all contracted delivery workers in NYC, including grocery delivery workers
Discussions centered on the impact of previous minimum pay laws, enforcement challenges, and the need for additional worker protections. Concerns were raised about potential effects on consumer prices, worker earnings, and flexibility.
Features testimony from the Department of Consumer and Worker Protection (DCWP), delivery workers, advocacy groups, and the public.
Meeting chapters
Read summaries and watch videos for short segments that matter to you.
Council Member Julie Menin's opening remarks on expanding delivery worker protections
Council Member Julie Menin, chair of the committee on consumer and worker protection, provides opening remarks for a hearing on two proposed bills aimed at expanding protections for delivery workers. …
0:00:40
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3 min
Council Member Sandy Nurse presents Intro 1135 on fair wages for grocery delivery workers
Council Member Sandy Nurse presents Intro 1135, a bill designed to ensure fair wages for grocery delivery workers, aiming to achieve parity with other delivery workers. She argues for the …
0:04:06
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142 sec
Introduction and background of the Department of Consumer and Worker Protection
Commissioner Vilda Vera Mayuga introduces herself and the Department of Consumer and Worker Protection (DCWP), outlining the department's role in providing consumer and worker protections in New York City. She …
0:07:06
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67 sec
Implementation of minimum pay rate for food delivery workers
Commissioner Mayuga discusses the implementation of the nation's first minimum pay rate for third-party app-based restaurant delivery workers in New York City. She highlights the significant impact this has had …
0:08:14
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89 sec
Overview of proposed bills: Intro 1135 and 1133
Commissioner Mayuga introduces two proposed bills, Intro 1135 and Intro 1133, which aim to expand minimum pay protections and other rights to all contracted delivery workers in New York City. …
0:09:44
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39 sec
Expansion of minimum pay protections to more delivery workers
Commissioner Mayuga elaborates on how the proposed bills would expand minimum pay protections to cover thousands more delivery workers who are currently not covered by existing legislation. - The current …
0:10:23
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75 sec
Correction of Relay exemption and industry consolidation
Commissioner Mayuga addresses the issue of the Relay exemption, which resulted from a misinterpretation of the minimum pay law in 2023. She explains how this exemption allows Relay to pay …
0:11:40
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72 sec
Support for additional worker protections and closing remarks
Commissioner Mayuga concludes her testimony by expressing support for the proposed legislation and mentioning additional protections for delivery workers. She also offers to answer questions from the council. - DCWP …
0:12:53
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31 sec
Number of complaints received related to delivery worker protections
Council Member Julie Menin inquires about the number of complaints received related to violations of delivery worker protections. Commissioner Vilda Vera Mayuga responds that since 2022, they have received a …
0:13:37
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17 sec
Most common type of complaint for delivery worker protections
Council Member Julie Menin inquires about the most common type of complaint received regarding delivery worker protections. Commissioner Vilda Vera Mayuga reveals that the most common complaint relates to workers …
0:13:57
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21 sec
Complaint processing and resolution time for delivery worker protection cases
Council Member Julie Menin inquires about the process and average time taken to resolve complaints related to delivery worker protections. Commissioner Vilda Vera Mayuga explains the factors affecting case resolution …
0:14:19
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77 sec
Factors affecting resolution time for larger delivery worker protection cases
Council Member Julie Menin inquires about factors that could reduce the resolution time for larger delivery worker protection cases. Commissioner Vilda Vera Mayuga emphasizes the need for more resources to …
0:15:36
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54 sec
Factors determining full investigations for delivery worker protection complaints
Council Member Julie Menin inquires about the factors the agency considers when determining if a complaint warrants a full investigation. Commissioner Vilda Vera Mayuga explains the agency's approach to investigating …
0:16:31
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78 sec
Restitution recovered for food delivery workers and increased wages
Council Member Julie Menin inquires about the total amount of restitution recovered for food delivery workers since the law's inception. Commissioner Vilda Vera Mayuga provides information on both restitution and …
0:17:49
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151 sec
Staffing for delivery worker protection enforcement
Council Member Julie Menin inquires about the number of staff members working on delivery worker protection issues. Commissioner Vilda Vera Mayuga provides information on staffing and addresses concerns about the …
0:20:20
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41 sec
Monitoring compliance through monthly reports from delivery apps
Deputy Commissioner Elizabeth Wagoner explains how the agency monitors compliance with the minimum pay rate law through monthly reports from delivery apps. This system allows for more effective oversight compared …
0:21:04
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38 sec
Civil penalties for minimum pay law violations
Council Member Julie Menin inquires about the amount of civil penalties related to violations of the minimum pay law. Commissioner Vilda Vera Mayuga provides the figure, and Assistant Commissioner Carlos …
0:21:42
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65 sec
Concerns about enforcement capacity for new delivery worker protection legislation
Council Member Julie Menin expresses concerns about the agency's capacity to enforce new legislation expanding delivery worker protections. Commissioner Vilda Vera Mayuga addresses these concerns and outlines the agency's approach …
0:22:47
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136 sec
Timeline for enactment of new delivery worker protection laws
Council Member Julie Menin inquires about the potential need for a delayed enactment period for the two new laws, similar to the previous pay law. Commissioner Vilda Vera Mayuga responds, …
0:25:03
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78 sec
Civil actions brought by delivery workers under protection laws
Council Member Julie Menin inquires about the number of delivery workers who have brought civil actions under the delivery worker protection laws. Commissioner Vilda Vera Mayuga responds to this query. …
0:26:22
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23 sec
Estimated number of additional workers covered by new delivery protection legislation
Council Member Julie Menin asks about the total number of additional delivery workers who will be covered by Intro 1133 and 1135. Commissioner Vilda Vera Mayuga provides estimates for the …
0:26:45
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37 sec
Staffing allocation for delivery worker protection enforcement
Council Member Sandy Nurse inquires about the number of investigators and staff dedicated to enforcing delivery worker protection laws. DCWP Commissioner Vilda Vera Mayuga and Deputy Commissioner Elizabeth Wagoner provide …
0:27:32
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127 sec
Resource needs for enforcing delivery worker protection laws
Council Member Sandy Nurse requests information on the additional resources needed by DCWP to effectively enforce delivery worker protection laws. The DCWP representatives agree to provide this information at a …
0:29:40
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41 sec
Challenges in implementing delivery worker protection laws
Commissioner Vilda Vera Mayuga discusses the main challenges faced in implementing delivery worker protection laws. The primary issue identified is countering false narratives in the media about the impact of …
0:30:21
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72 sec
Interactions with delivery apps and their responses to regulations
Commissioner Vilda Vera Mayuga discusses the department's experiences working with delivery apps and their responses to worker protection regulations. The conversation touches on various issues, including tipping practices and proactive …
0:31:33
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83 sec
Deactivations and app access issues for delivery workers
Deputy Commissioner Elizabeth Wagoner explains the issues surrounding deactivations and app access for delivery workers. The discussion covers various practices that affect workers' ability to access work through delivery apps. …
0:32:58
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142 sec
Council members question commissioner on tipping policies and pattern of violations
Council Members Shaun Abreu and Sandy Nurse question Commissioner Vilda Vera Mayuga about the administration's position on tipping policies and the definition of pattern or practice violations in delivery worker …
0:35:25
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94 sec
Council Member Menin expresses concerns about agency resources and concludes the hearing
Council Member Julie Menin expresses concerns about the lack of resources for the Department of Consumer and Worker Protection, particularly in light of the agency's extensive responsibilities. She recommends expanding …
0:36:59
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99 sec
Testimony by Antonio Soliz, Delivery Worker and Workers' Rights Advocate from Los Deliveristas Unidos
Antonio Soliz, a delivery worker and advocate from Los Deliveristas Unidos, testifies in support of expanding minimum pay to grocery workers but expresses concerns about the lack of protections against …
0:42:56
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104 sec
Testimony by Alejandro Grajales, Delivery Worker and Workers' Rights Advocate from Los Deliveristas Unidos
Alejandro Grajales, a delivery worker for 9 years, testified in support of Intro 1133 and Intro 1135, which would establish minimum pay standards for grocery delivery workers. He emphasized the …
0:44:44
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123 sec
Testimony by William Medina, Organizing Leader of Los Deliveristas Unidos
William Medina, an organizing leader with Los Deliveristas Unidos, testified in support of Intros 1133 and 1135, which would extend protections and a living wage to delivery workers who deliver …
0:47:37
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132 sec
Testimony by Luis Cortes, Director of Los Deliveristas Unidos (LDU), on Delivery Worker Protections
Luis Cortes, Director of Los Deliveristas Unidos (LDU), testifies in support of Intro 1133 and Intro 1135, which aim to expand protections for delivery workers in New York City. He …
0:49:53
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135 sec
Testimony by Dan Ocampo, Attorney at National Employment Law Project (NELP)
Dan Ocampo, an attorney from the National Employment Law Project (NELP), testifies in favor of two bills to expand delivery worker protections in New York City. He emphasizes the success …
0:52:12
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127 sec
Testimony by Ruth Whittaker, Director of Civic Innovation Policy at Chamber of Progress
Ruth Whittaker from the Chamber of Progress expressed concerns about implementing minimum pay standards for all categories of delivery workers without considering potential negative consequences. She highlighted issues such as …
0:54:58
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141 sec
Testimony by Husein Yatabarry, Executive Director of Muslim Community Network, on Delivery Worker Protections
Husein Yatabarry, Executive Director of Muslim Community Network, expresses strong support for Intro 1133 and Intro 1135, which aim to expand protections and ensure fair pay for all delivery workers …
0:57:23
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106 sec
Testimony by Raul Rivera, TLC Driver and Driver Advocate
Raul Rivera, a TLC driver and advocate with over 23,000 trips, testified about issues with ride-hailing apps in New York City. He emphasized the lack of respect for drivers' status …
0:59:12
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71 sec
