Q&A
Interactions with delivery apps and their responses to regulations
0:31:33
·
83 sec
Commissioner Vilda Vera Mayuga discusses the department's experiences working with delivery apps and their responses to worker protection regulations. The conversation touches on various issues, including tipping practices and proactive steps taken by some companies.
- DCWP has had varied experiences with major players in the delivery app industry
- Some apps have taken proactive steps to address issues like tipping
- There are concerns about changes in tipping options that have impacted worker earnings
- The department acknowledges the overall increase in worker pay while noting areas for potential improvement
Sandy Nurse
0:31:33
And what is what is the what is your experience if you're willing to share, working with these apps and their willingness to to sit down and come to the table or be proactive, to protect their own workers, who are generating such revenue for them.
Vilda Vera Mayuga
0:32:00
Council member, we we've had varied experiences with the with the major players.
0:32:07
I think it also depends on the issue itself that gets brought up.
0:32:14
If I may, I can give you an example of something that, unfortunately, is not right now covered, but we do look forward to working with the council and addressing such as the tipping, for example.
0:32:26
Right?
0:32:26
The activations.
0:32:28
Those are issues that I know we get it.
0:32:31
You know, Uber, DoorDash have proactively taken steps to remove options for consumers, and that certainly has impacted the amount that consumers tip.
0:32:40
But yet, again, can get away of the 500,000,000, which we're happy because certainly we don't want these workers to be relying on tips for their livelihood.
0:32:48
But it will be nice to, not have to worry and as a consumer to just have the ease that there used to be for tipping.
