Q&A
Average time to resolve employment-related complaints compared to other types
0:31:53
·
44 sec
Council Member Williams inquires about the average time it takes to resolve employment-related complaints compared to other types of complaints. Deputy Commissioner Carroll provides information on case resolution times.
- CCHR doesn't track resolution times based on jurisdiction
- 30% of the docket was under a year old in the last fiscal year
- The average case across all jurisdictions was under two and a half years
- Employment cases likely take longer to resolve than housing cases
Nantasha M. Williams
0:31:53
Okay.
0:31:54
Does CCHR track the average time it takes to resolve an employment related complaint compared to other types of complaints?
0:32:00
If not, do you have a sense of whether the time it takes to reach a resolution is similar to other kinds of complaints or if it's faster or slower than others?
Katherine Carroll
0:32:10
We don't track based on jurisdiction the average age of a case or how long it takes to resolve a case.
0:32:17
In the last fiscal year, 30% of our docket was under a year old, and the average across all jurisdictions was under two and a half years.
0:32:26
I would say, anecdotally, the majority of our pre complaint work is done in the housing space.
0:32:32
So it's likely that our our length of investigations for employment cases is longer than housing.
