REMARKS
Balancing organic growth and targeted outreach for Family Enrichment Centers
2:13:36
·
61 sec
Commissioner Dannhauser addresses the concerns raised about Family Enrichment Center (FEC) outreach and engagement, explaining ACS's approach to balancing organic community growth with targeted outreach efforts.
- ACS is careful not to make FEC participation feel mandatory or connected to child protective services cases
- The agency aims for word-of-mouth growth to build trust organically within communities
- Some FECs have been more successful in quickly establishing themselves, while others are still building their presence
- ACS is open to collaborating with council members to improve information dissemination about FECs
- On average, over 200 families connect with FEC offerings each month across the centers
Jess Dannhauser
2:13:36
We'd love to set up an additional time to, to discuss it.
2:13:40
I think one of the things we've been really careful about, right, is we don't people are not sort of you're not getting a case.
2:13:47
So, like, we don't have, it sort of has some limitations on whether we don't want people to feel like, oh, my CPS told me I have to go, so I have
Althea V. Stevens
2:13:56
to go.
Jess Dannhauser
2:13:56
Right?
2:13:56
We wanna make sure that that word-of-mouth really does build organically.
2:14:00
And some providers are sort of have hit the ground running, and, as Liz was saying, some are still sort of building up.
2:14:08
But I think we should we should work together, especially with that one, and think about ways in which we can provide that information.
2:14:14
We do have, as Liz was saying earlier, you know, over 200, families who are connecting to services to to some sort of offering each month in, on average across them.
2:14:25
So we're seeing a lot of voting with people's feet.
2:14:28
The question of how do we know whether we're reaching everyone is a question we gotta continue to work on.
2:14:36
Thank you.
