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Q&A

Clarification on ACS programming and service providers

1:31:14

·

3 min

Council Member Lee seeks clarification on ACS programming and service providers. Commissioner Dannhauser explains the continuum of services, community partnerships, and provider overlap.

  • Discussion of the continuum of services and how various programs fit within it
  • Explanation of community partnerships and their role in service provision
  • Clarification on the overlap between different types of service providers and organizations involved
Linda Lee
1:31:14
And and forgive me because I'm not as familiar with the ACS programming and all that you offer, which is a lot, it seems like.
1:31:20
Right?
1:31:20
So it's good.
1:31:22
But if you could help me walk through because it seems like with the continuum and these are just more clarifying questions.
1:31:29
Sure.
1:31:29
So is it safe that to assume that all these programs sort of fall within the continuum?
1:31:34
So is it is the continuum sort of inclusive of the programs that you're outlining here?
1:31:39
And then also, if you could just, let us know the 11 community partners you have through the supporting community and well family well-being programs.
1:31:49
Do some of those overlap also with the 43 providers, that you have for the, the f e wait.
1:31:57
No.
1:31:57
Not the FECs.
1:31:58
The continuum prevention services.
1:31:59
And how much of that overlaps, if you could just in terms of the provider side?
Jess Dannhauser
1:32:05
Sure.
1:32:06
Excuse me.
1:32:07
So the answer is yes.
1:32:08
What we're describing, it fits within the the continuum.
1:32:12
There is significant overlap with the community partnership programs, intentionally.
1:32:19
And so this is providers we were with the East Harlem Community Partnership, a couple weeks ago.
1:32:25
They have a group of providers that have come together around the issues that they're seeing in their neighborhood, and they're making sure they're sharing information.
1:32:33
And so sometimes it's about a service that ACS provides or a service that DYCD provides, and they can share information.
1:32:40
They're also flagging to us trends that they're seeing.
1:32:43
We've had a lot of conversations about migrant youth, as an example, with the East Harlem Community Partnership.
1:32:50
And the other piece was the those that's the 11 and the 43.
1:32:53
The and the family enrichment centers.
1:32:55
There is there's overlap there too, but we're really excited that we've got a number of new providers who have entered into this work, settlement houses that are not traditionally ACS contractors, some faith based organizations, some, community development organizations.
1:33:14
Anyone I'm leaving out?
1:33:16
So we we are seeing a a broader array of of organizational types.
Linda Lee
1:33:20
And does that include, like you mentioned, the article 20 8, 30 ones, 29 i's as well?
Jess Dannhauser
1:33:25
That is that's a little different.
1:33:26
So those are typically every single agency that provides foster care has the the 29 I.
Rita C. Joseph
1:33:32
Okay.
Jess Dannhauser
1:33:33
Some of them also have other, mental health and therapeutic services that they provide.
Linda Lee
1:33:38
Okay.
1:33:39
And do you just out of curiosity, because I'm just thinking a layperson and a a lot of our caseworkers that, you know because we obviously get incoming calls all the time about cases in our districts that are happening.
1:33:51
So do you have, like, a cheat sheet or some because you know why?
1:33:53
I'm just trying to picture the terms that I asked for that.
1:33:56
I asked for I'm not.
1:33:57
Okay.
1:33:57
No.
1:33:58
You know why?
1:33:58
Because I'm thinking of it almost like those storybooks as your kid is, like, choose your own adventure where it's like, okay.
1:34:02
If you have this issue, go down this path, and this one is this.
1:34:05
And I almost feel like we need some sort of flowchart or diagram to show Yeah.
1:34:10
To our staff even how to train ourselves about what different types of services are available.
Jess Dannhauser
1:34:15
Yeah.
1:34:15
We have a we have a training.
1:34:17
Sometimes it's done by our borough offices.
1:34:19
Sometimes it's done by our community partnerships, around demystifying ACS and sort of understanding the process and how it all works.
1:34:28
I think often when we get calls, from counsel offices, also explaining somehow how the court system works, right, because the the judge is a major decision maker in many of these instances.
1:34:40
And so I think if we can sort of infuse some of that in addition, we'll we'll work on that.
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