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Council member acknowledges parents' experiences and expresses concerns

3:02:40

·

29 sec

Council Member Althea V. Stevens acknowledges the difficult experiences shared by the impacted parents and expresses her concerns about the disconnect between ACS policies and their implementation.

  • Stevens apologizes for the negative experiences the parents have faced
  • She emphasizes her commitment to understanding what went wrong in these cases
  • The council member highlights the importance of ensuring quality care and proper policy implementation
Althea V. Stevens
3:02:40
Yeah.
3:02:41
I'm really sorry that that this was your experience, and and I really wanna continue to to work with you guys to get a better understanding of, like, what went wrong.
3:02:45
Because the reality is I I've said that even when they were testifying that I do think that there's a disconnect from what is what the policy is, and then how it's being implemented.
UNKNOWN
3:02:53
And those things are a concern
Althea V. Stevens
3:02:54
for me, because I'm is and then how it's being implemented.
3:02:57
And those things are a concern for me because, you know, we have to make sure the quality of care is happening.
3:02:59
And I think it is the intentions are there, but are they actually being implemented correctly?
3:03:07
So, thank you thank you to this panel.
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