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Q&A

NYCHA's data collection on heating complaints from PACT developments

1:30:00

·

14 sec

Council Member Chris Banks inquires about how NYCHA collects and maintains data on heating complaints from tenants in PACT developments. Gillian Connell provides a brief explanation of their system.

  • NYCHA has a reporting system built out for PACT partners to use
  • The system is designed to collect and maintain data on heating complaints
  • The brevity of the response suggests that the data collection process may not be as comprehensive or well-defined as for NYCHA-managed properties
Chris Banks
1:30:00
How do you, how does NYCHA collect and maintain the data on heating complaints from the, tenants in the PAC developments?
Gillian Connell
1:30:08
Yeah.
1:30:08
We have a a reporting system that was that's built out Okay.
1:30:13
Partners use.
1:30:14
Yeah.
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