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Q&A
NYCHA's oversight mechanisms for RAD/PACT developments
1:21:31
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50 sec
NYCHA representative Gillian Connell outlines the agency's oversight mechanisms for RAD/PACT developments in response to Council Member Chris Banks' persistent questioning about NYCHA's role post-conversion.
- NYCHA monitors work orders received from PACT partners on a regular basis
- A team of construction monitors visits each site regularly during the construction progress
- The Section 8 leased housing team remains involved in the administration of vouchers
- Residents can still call the CCC (NYCHA's Customer Contact Center) for repair-related complaints and request special inspections
- Information about these resources is explained to residents around the time of closing when projects convert to RAD/PACT
Gillian Connell
1:21:31
Sure.
1:21:31
So in in addition to monitoring, the work orders that we do receive from them on a regular basis, we also have a team of, construction monitors who, visit each site regularly that's during the construction progress.
1:21:44
We also have, on the section 8 side, we have leased housing, continues to be involved as it relates to the administration of the voucher.
1:21:51
Residents can continue to call the CCC if they have a repair related complaint and request a special
Chris Banks
1:21:58
inspection.
1:21:58
How's that advertised to the tenants?
1:22:00
How how that communicated to the tenants that there is a, a third party that's there that can, mediate, when these situations
Gillian Connell
1:22:10
arise?
1:22:10
Sure.
1:22:10
So at the around the time of closing, they're, these resources are explained to residents.
Chris Banks
1:22:17
You said around the time of closing?
Gillian Connell
1:22:18
Around the time of closing, when the projects convert these.