Q&A
Tenant engagement process for RAD/PACT developments
1:59:42
·
69 sec
Council Member Chris Banks asks about the tenant engagement process in RAD/PACT developments. Gillian Connell explains that PACT partners are required to share their engagement plans after closing, which may include various methods of communication with residents.
- Engagement methods may include meetings with tenant associations, individual stair halls, notices, and newsletters
- Residents have the opportunity to participate in the selection of PACT partners before project closing
- NYCHA is open to feedback from tenants in RAD/PACT developments
Chris Banks
1:59:42
Is this, process different for tenants, living in a PAC developments?
Gillian Connell
1:59:48
So similarly, informing residents of the status of construction projects is very important on the PAC side as well.
1:59:56
And immediately after closing, we asked that the PAC partner share their plan for engaging with residents, after closing.
2:00:03
The menu of options that that could include will vary based on this exact work that's being done.
2:00:08
It may change over the course of the construction period, but it would include things like meetings with TAs.
2:00:14
It could include meetings with individual stair halls if there's temporary relocations happening.
2:00:21
It could include notices or newsletters that are being distributed, or other methods depending on the specific construction work that's happening at a given period.
Chris Banks
2:00:31
Will you get input?
2:00:32
Would you get input, take input back from tenants?
Gillian Connell
2:00:36
We're always open to feedback.
2:00:38
And, in fact, there's residents that participate in the, selection and have an opportunity to speak with the PACT partner before there's the project even closes and the partner is even selected, so the feedback is heard.
Chris Banks
2:00:50
Is that so?
