Q&A
Implementation of support staff to assist doctors with administrative tasks
0:41:29
ยท
20 sec
Dr. Mitch Katz discusses the efforts to implement support staff to assist doctors with administrative tasks at NYC Health + Hospitals.
- The system has allocated money and hired staff to support doctors with administrative tasks
- Katz acknowledges that the rollout of support staff may not be smooth across all facilities due to the large size of the healthcare system
- He mentions that sometimes newly hired staff may be reassigned to cover other vacancies, which can delay the implementation of support in some areas
- The overall goal is to provide doctors with assistance for tasks that don't require their direct medical expertise, allowing them to focus more on patient care
Mitch Katz
0:41:29
Yes.
0:41:30
We've allocated money and we've hired.
0:41:33
What you'll hear and, you know, again, in a system of our size, which you know well, we have 34,000 employees, 10 hospitals, 5 skilled nursing facilities, 35 outpatients.
0:41:47
Everything doesn't roll out smoothly.
Oluwakemi Adegoke
0:41:49
Mhmm.
Mitch Katz
0:41:49
So you could, for example, have a case where we allocated money for a physician assistant to be hired, but just as we were hiring that physician assistant, a different physician assistant left.