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PUBLIC TESTIMONY
Testimony by Dr. Gray Ballinger, Primary Care Physician at Queens Hospital Center, on Patient Demographics and Care Challenges
3:38:10
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97 sec
Dr. Gray Ballinger, a primary care physician at Queens Hospital Center, provided testimony on the unique challenges faced by patients in Queens and the need for tailored healthcare approaches. He highlighted the diverse patient demographics and literacy levels, emphasizing the importance of personalized care and attention.
- 65% of patients are functionally literate at an 8th-grade level in any language
- 60% of patients are functionally literate in English at an 8th-grade level
- 35% of patients require formal translators
- Many patients struggle with reading discharge paperwork, prescription bottles, and important medical notifications