Q&A
Department of Finance's outreach efforts for property tax breaks
0:16:23
ยท
86 sec
Council Member Justin Brannan inquires about the Department of Finance's efforts to inform residential property owners about available tax breaks. Jacob Capistran, representing the DOF, provides a comprehensive overview of their outreach strategies.
- DOF conducts hundreds of events annually, reaching thousands of New Yorkers
- They use direct mailings, including Notice of Property Values (NLPVs) and late payment notices
- A welcome package is provided to new property owners with exemption information
- The department has increased targeted mailings for specific benefits like SCHE and DHE
Justin Brannan
0:16:23
Just broadly, what efforts does, Department of Finance make to inform, residential property owners about available tax breaks?
Jacob Capistran
0:16:33
Thank you for the question, council member.
0:16:35
The Department of Finance does proactive outreach in a number of ways.
0:16:38
We have an outreach team that does hundreds of events a year that interact with thousands of New Yorkers, that inform New Yorkers about our benefit programs.
0:16:46
We partner with council members.
0:16:48
We go out to community boards.
0:16:49
We do a number of events.
0:16:51
Separate from that, we do a number of direct mailings.
0:16:54
So we do we inform property owners through our notice of property values, NLPVs, which will go out to property owners tomorrow, actually, funny enough.
0:17:02
It has exemption information in those mailings.
0:17:05
We also do our, we inform property owners through, our late day notices as well.
0:17:12
45 day late day notices have which is thanks to local I d two, the tax sale bill, that notifies property owners of exemptions.
0:17:20
And, additionally, we also offer a welcome package to New Yorkers anytime a property owner buys a new property in York City.
0:17:27
That informs property owners of, exemption information, that could be a benefit for them.
0:17:32
And most recently, as of last year, we did direct mailings to, recipients that we thought would be, that would qualify for Shaheen and Dahi benefits.
0:17:41
And so we did about 19 1,000 mailings last year, and this year, we're looking to do about 41,000 mailings.
0:17:45
So we're really trying multiple different avenues to do proactive outreach on our benefit programs.