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Training of shelter staff on access policies and privacy laws

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      Molly Schaeffer from OASO discusses the training of shelter staff on access policies and privacy laws, highlighting the differences between DHS and non-DHS systems.

      • Training responsibilities vary, with MOIA handling city-wide training and vendors responsible for their staff as per contract requirements
      • All staff are trained on basic site access procedures and know who to contact if issues arise
      • Specific training on handling judicial warrants is provided, with clear escalation procedures in place
      • The training ensures that staff know not to allow unauthorized entry and to verify even high-level officials' access