Q&A
Fair Workweek complaint statistics for recent years
0:10:23
ยท
100 sec
Council Member Menin inquires about recent Fair Workweek complaint statistics from DCWP. Commissioner Mayuga and Assistant Commissioner Ortiz provide data and context for complaint numbers in recent years.
- DCWP received 206 Fair Workweek complaints in 2024, up from 159 in 2023
- The increase in complaints is partly attributed to an improved online reporting system
- Overall complaint numbers have been trending upward in recent years
Julie Menin
0:10:23
Great.
0:10:24
Thank you so much for your testimony today.
0:10:25
So I do have a number of questions and then I'll turn it over to my colleagues for their questions.
0:10:31
So I know you mentioned that since 2017, there had been 900 complaints of Fair Workweek.
0:10:37
I wanted to focus on, more recent years.
0:10:40
So 2024, for example, how many complaints did DCWP receive related to violations of the Fair Workweek law in 2020 4?
0:10:51
We received 206 complaints last year.
0:10:55
I'm sorry.
0:10:56
How many?
0:10:56
206.
0:10:57
206.
0:10:58
And how has that compared to I know it's 900 overall.
0:11:02
Are we seeing is it relatively static year to year, the data?
0:11:07
Or are we seeing swings?
Carlos Ortiz
0:11:24
Yeah.
Vilda Vera Mayuga
0:11:28
Yeah.
0:11:29
It's it's it's been going up a little bit.
0:11:31
I mean, 2023 was a 159.
0:11:35
But if you include just costs of 56, that will bring it to just, above 200 as well.
Julie Menin
0:11:41
And in 20 I just
Carlos Ortiz
0:11:42
I wanted to add to that piece as well.
0:11:44
You know, in general, we have been seeing complaints received by the agency, increase over the past few years.
0:11:50
I think a big part of that is because we were able to update our systems and create an online portal for folks to submit complaints, and that also led to an increase in our speed mode to to, to hear more directly from workers and process their issues faster.