Q&A
Council member addresses constituent's complaint about car rental agency
2:16:47
ยท
24 sec
Council Member Selvena Brooks-Powers responds to Michael Ring's complaint about a problematic car rental agency. She advises him on how to properly report the issue and offers further assistance.
- Suggests using 311 to report issues so the council can follow up with DOT
- Offers to have committee staff look into persistent problems
- Demonstrates the council's process for handling constituent complaints
Selvena Brooks-Powers
2:16:47
On that point, did you do a 3 one one for it?
Michael Ring
2:16:50
Today and 50 times in the past year.
Selvena Brooks-Powers
2:16:53
So I would just suggest, and this is how I handle my office, I always have my constituents reach out with a 3 one one so that I can then follow-up with DOT.
2:17:02
If this is something that's persistent that is more of a global issue, then before you leave, you can talk to a member of the committee staff so we can look into it a bit further.
2:17:11
But going back to you and Jean's point in terms of, the scooters and how they're kinda littered like, this is something that I hear in southeast Queens pretty often, and either you or Jean can answer this question.