Q&A
Reporting mechanisms for residents regarding snow removal
0:37:00
ยท
22 sec
Council Member Banks inquires about mechanisms for residents to report snow removal issues, particularly concerning NYCHA properties. Acting Commissioner Lojan explains the available reporting options.
- Residents can report snow removal issues through 311
- The 311 system allows for photo uploads to document issues
- This reporting system applies to NYCHA properties as well
Chris Banks
0:37:00
Are residents able, like, to send video to, to, sanitation, or or are they are they also able is there a mechanism for them to also report NYCHA to, 311?
Javier Lojan
0:37:12
Yeah.
0:37:13
311, they can report, these kinds of things, and I believe there is an ability to upload photos.
0:37:18
I'm not sure about videos, but I think there is an ability to upload photos.
0:37:21
Yeah.