Q&A
Measurable outcomes for new and expanded H+H programs
0:56:59
ยท
141 sec
Council Member Narcisse asks about measurable outcomes for new and expanded programs at NYC Health and Hospitals, particularly regarding overdose prevention, patient engagement, and outpatient treatment. Dr. Schatz provides data on ED Leads encounters, referrals, and naloxone kit distribution, as well as information on the Virtual Express Care program for mental health and buprenorphine access.
- 24,317 ED Leads encounters in 2024, with over 4,500 referrals to outpatient clinics and 1,800+ naloxone kits provided
- Virtual Express Care had over 200 encounters for opioid use disorder in the last 6 months of the previous year, with 75% receiving buprenorphine
- The program verifies that patients are New York residents before providing services
Mercedes Narcisse
0:56:59
You got them?
0:57:00
Okay.
0:57:01
I just wanna make sure that we know where the money goes.
0:57:05
H and H has reported new and expanded programs such as enhanced emergency department coverage and telehealth offerings, virtual express care.
0:57:17
What measurable outcomes have you seen so far regarding overdose prevention, patients' engagement, and leakage to outgoing treatment?
Dr. Daniel Schatz
0:57:29
Thank you again for your thoughtful question, and we definitely wanna make sure we're doing exactly what we pointed out we were going to do.
0:57:35
Health and hospitals has our ED leads at every one of our 11 facilities, and we continue to offer additional hours of coverage outside of the normal tours as well as over the weekend.
0:57:44
All the facilities have some degree of that coverage.
0:57:46
A few of them are are at 247.
0:57:49
In 2024, there was 24,317 ED leads encounters with 4,000 over 4,500 referrals to outpatient clinics and over 1800 naloxone kits, were provided.
0:58:02
And I think you asked about the virtual express care, which I can get those numbers for.
0:58:08
Yeah.
0:58:10
One second.
0:58:12
So virtual, Express Care is the newer iteration of the virtual buprenorphine clinic.
0:58:18
It provides 247, coverage for any New Yorker who is looking for mental health or buprenorphine for access for opioid use disorder, either initiation or maintenance.
0:58:27
If they experience a gap in care, which is unfortunately common, the Virtual Express Care is there.
0:58:32
You can call.
0:58:33
You can talk to a prescriber, and a prescription could be written right there.
0:58:39
Virtual Express Care, had over 200, encounters specifically for opioid use disorder in the last 6 months of last year, and, 75% of those received buprenorphine.
0:58:53
Those numbers are ramping up as there's more awareness of the program, and and, yeah.
Mercedes Narcisse
0:59:02
So how you know is I mean, how we can know from the data that's coming in that they are our New Yorkers or people can call from all over?
Dr. Daniel Schatz
0:59:13
On on, intake, it's gotta say that they're from New York, and we look at where they're currently located.
0:59:18
Oh, I just wanna know.