AGENCY TESTIMONY
Benefits of vendor-provided commissary services
0:11:28
ยท
48 sec
The Department of Correction highlights the advantages of contracting with vendors for commissary services, emphasizing operational efficiency and improved service for individuals in custody.
- Allows DOC staff to focus on safety rather than commissary operations
- Provides a broader range of products than self-service operations
- Ensures consistent delivery of ordered items
- Any disruption in service could have adverse effects on both detainees and staff
James Conroy
0:11:28
Contracting with a vendor to provide commissary services allows for the department to leverage the vendor's resources to minimize department staff directly involved in providing commissary to the population, allowing the Department of Correction personnel to remain dedicated to ensuring safety in the facilities.
0:11:45
The individuals look forward to these orders each week, and any disruption or stop in service would have adverse effects on those in our care as well as the staff who work in the jails.
0:11:53
The vendor is able to provide a broader range of stock products than the department was able to offer when self servicing the commissary orders.
0:12:01
Consequently, people in our care consistently receive the items that they want and order.
0:12:07
Turning to the legislation being heard today, introduction 825, would require the department to return all unused commissary funds to individuals prior to them leaving custody.