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Q&A
Discussion on recording of privileged attorney-client calls
1:31:11
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Council Member Julie Won and James Conroy engage in a Q&A about the recording of privileged attorney-client calls. Conroy explains that the issue was due to human error in designating which calls should be recorded, not a breach by Securus.
- Conroy clarifies that Securus records all calls except those designated as privileged.
- The error occurred in establishing which calls should not be recorded.
- Recorded conversations are kept for a limited time (approximately 120 days).
- Conroy emphasizes that Securus did not disclose the information to third parties.
James Conroy
1:31:11
I are you talking about the what breach of privacy are you referring to?
Julie Won
1:31:15
When we have reports of the conversations that were had, especially with legal service providers that should not have been recorded or surveilled.
James Conroy
1:31:24
So that's not a breach of the contract by Securus.
1:31:28
Right?
1:31:28
So what happened there was a human error as to establishing what phone calls should be recorded or not.
1:31:35
In these circumstances, the that human error that we talked about that the DOI spoke about and made recommendations on was based on just their ability to record it.
1:31:45
The actual phone calls were not provided by Securus to the district attorneys.
1:31:50
That was provided by the Department of Correction to the district attorneys upon request by subpoena.
Julie Won
1:31:56
So you're saying that Securus has to record every single phone conversation?
James Conroy
1:32:01
That's what happens.
1:32:02
Yes.
Julie Won
1:32:03
And you're saying
James Conroy
1:32:03
that for those that are on the do not call lists.
1:32:06
Right.
Julie Won
1:32:06
And, weren't they not supposed to record that conversation?
James Conroy
1:32:09
Right.
1:32:10
But they didn't disclose the information.
1:32:12
That's not a date that's not the same type of breach that you're you're speaking of.
1:32:16
So you're saying That was just a matter of what database was and I should also point out that unrecorded excuse me, recorded conversations are kept for a limited period of time.
1:32:25
I think it's a 120 days, but I'm not certain.
1:32:28
So even when, you know, the privileged or unprivileged, they're only kept for a certain amount of time, and then when the Department of Correction turned the information over to the district attorney's office.
1:32:40
So it was not the privacy or data breach