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Q&A

Discussion on recording of privileged attorney-client calls

1:31:11

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91 sec

Council Member Julie Won and James Conroy engage in a Q&A about the recording of privileged attorney-client calls. Conroy explains that the issue was due to human error in designating which calls should be recorded, not a breach by Securus.

Conroy clarifies that Securus records all calls except those designated as privileged.
The error occurred in establishing which calls should not be recorded.
Recorded conversations are kept for a limited time (approximately 120 days).
Conroy emphasizes that Securus did not disclose the information to third parties.

James Conroy

1:31:11

I are you talking about the what breach of privacy are you referring to?

Julie Won

1:31:15

When we have reports of the conversations that were had, especially with legal service providers that should not have been recorded or surveilled.

James Conroy

1:31:24

So that's not a breach of the contract by Securus.

1:31:28

Right?

1:31:28

So what happened there was a human error as to establishing what phone calls should be recorded or not.

1:31:35

In these circumstances, the that human error that we talked about that the DOI spoke about and made recommendations on was based on just their ability to record it.

1:31:45

The actual phone calls were not provided by Securus to the district attorneys.

1:31:50

That was provided by the Department of Correction to the district attorneys upon request by subpoena.

Julie Won

1:31:56

So you're saying that Securus has to record every single phone conversation?

James Conroy

1:32:01

That's what happens.

1:32:02

Yes.

Julie Won

1:32:03

And you're saying

James Conroy

1:32:03

that for those that are on the do not call lists.

1:32:06

Right.

Julie Won

1:32:06

And, weren't they not supposed to record that conversation?

James Conroy

1:32:09

Right.

1:32:10

But they didn't disclose the information.

1:32:12

That's not a date that's not the same type of breach that you're you're speaking of.

1:32:16

So you're saying That was just a matter of what database was and I should also point out that unrecorded excuse me, recorded conversations are kept for a limited period of time.

1:32:25

I think it's a 120 days, but I'm not certain.

1:32:28

So even when, you know, the privileged or unprivileged, they're only kept for a certain amount of time, and then when the Department of Correction turned the information over to the district attorney's office.

1:32:40

So it was not the privacy or data breach

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Council Member Julie Won discusses confidentiality clauses in Securus contract

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DOC's handling and sharing of recorded calls