Q&A
HASA caseloads and staffing challenges
0:22:22
ยท
27 sec
This chapter discusses the current caseload situation at HASA and efforts to address staffing shortages. John Rojas reveals that the average caseload is about 48 to one, which is higher than the desired ratio. HASA has hired over 40 caseworkers in the last eighteen months and is in the process of recruiting for an additional 60+ positions to address the high caseloads.
- Current average caseload is 48 clients per caseworker
- HASA has hired over 40 new caseworkers in the past 18 months
- There are plans to hire an additional 60+ workers
- Staffing challenges are partly due to retirements and attrition
Diana Ayala
0:22:22
What is the average caseload per worker?
John Rojas
0:22:25
Currently, the average caseload is about 48 to one.
Diana Ayala
0:22:28
Wow.
0:22:29
That's a lot.
0:22:30
Is that because of the decrease in staffing ratios?
John Rojas
0:22:34
So yeah.
0:22:34
So as we I stated in my testimony, we've hired over a 40 caseworkers in the last eighteen months.
0:22:39
We have about an additional 60, 60 plus workers to hire, and we're currently in the process of recruiting those vacancies as well.