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PUBLIC TESTIMONY

Testimony by Jack Boyle, Staff Attorney at Neighborhood Defender Service of Harlem, on HASA Rental Assistance Issues

1:09:51

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3 min

Jack Boyle, a staff attorney from the Neighborhood Defender Service of Harlem, testifies about issues with HASA's rental assistance program. He highlights bureaucratic failures, caseworker problems, and discrimination faced by HASA clients, urging the council to consider changes to protect vulnerable individuals.

  • Boyle reports that HASA clients often face housing court due to errors in voucher payments and unresponsive caseworkers.
  • He suggests changes to the administrative code to require reporting on the timeline from when a client requests assistance to when the application is completed.
  • The testimony emphasizes the need for better protection against discrimination and simplification of the HASA rental assistance process.