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Q&A

Improving communication with early childhood education providers

2:21:51

ยท

71 sec

Council Member Rita Joseph discusses the importance of communication with early childhood education providers. Simone Hawkins from NYC Public Schools outlines improvements in communication practices and future plans.

  • Rita Joseph suggests regular meetings with all providers to keep them informed about deadlines and updates.
  • Simone Hawkins reports significant improvements in communication since her return to the division.
  • Providers now receive updates on policy matters and available resources.
  • The department is hiring someone to specifically support internal and external communications with providers across all settings.
  • These efforts address a previously identified gap in communication specific to CBO partners.
Rita Joseph
2:21:51
Is there any time in point where you gather all the providers together in one room and have conversations with them, ongoing conversation?
Simone Hawkins
2:21:59
Would be a beautiful convening chair.
2:22:02
I don't know if we have enough physical or virtual space to do that but that's something we can definitely consider.
Rita Joseph
2:22:07
Even on a monthly basis just to keep up to make sure they know what's the latest, what's happening in due time, their deadlines, all of those things.
2:22:15
Remember our key word today is communication.
Simone Hawkins
2:22:18
And so we've improved that and so I think providers can attest to the fact that since me coming back into this division, into this role, we have improved communication significantly.
2:22:28
Providers are getting not only just updates around policy matters but things that they can sign up for resources.
2:22:35
We are sending those out.
2:22:36
We are also hiring someone to specifically support with internal and external communications to support providers across all settings, right.
2:22:45
I think one of the things we heard from our CBO partners is that there was a gap in communication and communication specific to their world and so we've improved that significantly.
Rita Joseph
2:22:57
So we so I'm not here next year having the same hearing around the same topic.
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