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Q&A
Council Member Marte inquires about Le Dive's crowd management process
1:21:06
ยท
63 sec
Council Member Christopher Marte asks Mr. Rivera about Le Dive's process for dealing with crowds on the sidewalk. Mr. Rivera explains their methods for managing queues and crowds during busy times.
- During weekends, they use a wait list system and ask people not to wait on the sidewalk
- At night, staff actively manages lines, asking people to leave and come back later
- They emphasize the importance of respecting neighbors and avoiding sidewalk congestion
Christopher Marte
1:21:06
I'll I'll ask one question to mister Herrera.
1:21:10
When you do have crowds, what is your process to to deal with it, specifically on the sidewalk?
Kahiem Rivera
1:21:18
So, you know, on the weekends, this happens in the afternoon, you know, we'll people will queue up to try to get a spot.
1:21:26
What we do is we run a wait list and we say, Hey, you can't wait here, but we'll shoot you a text as soon as we have something available.
1:21:34
You try to move through it as quickly as you can.
1:21:38
At night, it's a high trafficked area on Canal Street.
1:21:42
People will try to line up, and I walk up and down the line and I say, hey.
1:21:47
We're at capacity right now.
1:21:49
Please go grab a drink somewhere else.
1:21:52
You can try again in a little while, but we can't have a line.
1:21:55
We have neighbors upstairs.
1:21:56
And that is an every night thing that I do.
1:22:00
And again, there's only so much we can do to fight natural foot traffic on Canal Street when there are so many businesses, but we are doing that.