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Q&A
Accessibility of kinship care resources for diverse linguistic and cultural backgrounds
0:27:46
·
47 sec
Commissioner Cortés-Vázquez explains how NYC Aging ensures kinship care resources are accessible to the diverse linguistic and cultural backgrounds of older New Yorkers.
- Service providers are required to offer services in the language of the population they serve.
- There is a threshold of 15-20% of the population that triggers requirements for specific language, cultural, or religious needs.
- If a particular language, cultural, or religious group exceeds this threshold in the served population, providers are required to address those specific needs.
Crystal Hudson
0:27:46
Great.
0:27:47
And I'd like to acknowledge that we've been joined by council member Banks.
0:27:50
Can you just how does NYC aging ensure kinship care resources are accessible to the diverse linguistic and cultural backgrounds of older New Yorkers?
Lorraine Cortés-Vázquez
0:28:01
As I don't know where these questions are.
0:28:04
As as with all of our services, it's a requirement that you provide services in the language of the population that you serve.
0:28:13
I believe that we have a threshold of anywhere between 1520%.
Crystal Hudson
0:28:18
I'm sorry, 1520%?
Lorraine Cortés-Vázquez
0:28:20
Of the population.
0:28:22
If the population you're serving is over 1520% of a particular language, cultural or religious need then requirements are you required to address those.