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Q&A
Ensuring quality and accessibility of kinship care resources post-GRC closure
0:24:39
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82 sec
Commissioner Cortés-Vázquez explains how NYC Aging ensures the quality and accessibility of kinship care resources after the closure of the Grandparent Resource Center.
- Kinship care services are now provided as part of the broader caregiving program.
- The same providers are trained to support kinship caregivers.
- NYC Aging expresses confidence in the quality of services provided by their caregiving providers.
- Service quality is constantly monitored.
Crystal Hudson
0:24:39
Okay.
0:24:40
So since the GRC's closure, how has NYC Aging ensured that kinship care resources for older adults once housed at the GRC are of similar quality as well as accessible throughout the five boroughs?
Lorraine Cortés-Vázquez
0:25:08
Can you repeat that for me?
0:25:09
I'm I'm just looking for the proper response for you.
Crystal Hudson
0:25:12
Sure.
0:25:12
Since GRC's closure, how have you ensured that kinship care resources for older adults are of similar quality as well as accessible throughout the five boroughs?
0:25:23
So you mentioned that people are still receiving the services.
0:25:25
Yeah.
0:25:25
Yeah.
0:25:26
So how are you determining whether or not the services are of the same quality that they were under the GRC?
0:25:31
Got And are they accessible Got it.
0:25:32
Across the five boroughs?
Lorraine Cortés-Vázquez
0:25:33
The kinship care services are provided as part of our caregiving program.
0:25:40
The same way we have confidence, Yona, and it's the same provider is trained to provide and support kinship caregivers.
0:25:50
We have a great deal of confidence in the quality of the services of our caregiving providers.
Crystal Hudson
0:25:58
Thank you.
Lorraine Cortés-Vázquez
0:25:58
And it's something that's constantly monitored.