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Concerns about food quality and complaint process in shelters
1:24:19
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77 sec
Council Member Julie Won raises significant concerns about food quality in shelters and the lack of responsiveness to complaints. She highlights ongoing issues with moldy and rotten food being served in shelters in her district.
- Won mentions submitting multiple complaints with evidence of mold in food served by Heart Healthy Foods Incorporated at a DHS shelter.
- She expresses frustration over the lack of follow-up on these complaints and the continued operation of the vendor in her district.
- Won requests a clear process map for investigations and accountability measures for vendors serving substandard food.
- The discussion underscores the urgent need for improved oversight and responsiveness in addressing food quality issues in NYC shelters.
Julie Won
1:24:19
Do for all of the ones that we have been alerted about.
1:24:22
And yeah, the follow-up question was regarding MWBE, some vendors seem to have a president, a CEO, and other officers that are not women or minority but claim to be, and we will report those directly to SBS as well as the state of New York.
1:24:38
For my office, we have we ourselves have submitted now multiple times videos and food of mold in the food served in my shelters, as well as just rotten food because we see that it is not being it's it's just disgusting and we brought it in the last hearing.
1:24:54
In this case, was by Heart Healthy Foods Incorporated at at a DHS shelter, and those complaints we still have not heard back on what the process has been to make sure that there has been responsibility taken by Heart Healthy Foods for serving moldy food, and they continue to operate and do business in my district.
1:25:16
Can you please send us a clear process map of how the investigations will be taking place, how there's going to be accountability for all these bad vendors, and I also want to acknowledge council member Althea Stevens has also joined us.
1:25:31
I'm gonna pass it over to council member oh for a follow-up.
Amanda Farías
1:25:35
I just have one follow-up question.