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AGENCY TESTIMONY
Discussion of Intro 905 on standardized feedback surveys
0:20:48
ยท
66 sec
Kate MacKenzie addresses Intro 905, which proposes requiring food service contractors with city contracts over $100,000 to provide standardized feedback surveys to consumers quarterly. The administration supports the intention but seeks to work with the council on implementation.
- The administration supports the goal of increasing transparency and food quality
- Concerns are raised about how the bill would advance shared goals across agencies
- Many factors affecting food quality are not controlled by vendors themselves
- The administration expresses willingness to discuss how best to achieve shared goals with the council
Kate MacKenzie
0:20:48
Finally, just a note on intro nine zero five, it would require food service contractors with city agencies with contracts valued over a hundred thousand dollars or more to provide standardized feedback surveys to consumers of their service on a quarterly basis.
0:21:07
While we clearly and support the intention of this bill, we would like to work with the council to consider how it would advance our shared goals to increase transparency and food quality across the agencies.
0:21:20
As noted previously, agencies are now required to solicit feedback on meals and snacks served and many factors including client feedback, including the taste and the presentation of food which dramatically impact the experience of people eating it are determined by food preparation which the vendors themselves do not control.
0:21:45
We look forward to discussing how best to achieve your shared goals with us.
0:21:50
Thank you so much for the opportunity to speak and we welcome your questions.