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Q&A
Challenges in accessing information from NYCHA
3:43:25
ยท
69 sec
Council Member Banks inquires about challenges faced by the Comptroller's office in accessing information from NYCHA. Deputy Comptroller Hayes-Chaffe describes a lengthy process with repeated requests but ultimately receiving the needed information.
- The audit process involved numerous repeated requests for information
- Some challenges related to NYCHA's record-keeping practices
- In some cases, records were in disarray and required hours to locate
Chris Banks
3:43:25
A big focus of this hearing is the challenges faced by residents and other members of the public in accessing information about NYCHA's decision making operations.
3:43:38
In your work, have you faced challenges in assessing or receiving information from NYCHA?
Maura Hayes-Chaffe
3:43:47
That's an interesting question.
3:43:49
I mean, we ultimately received everything we requested, but it was a very lengthy process and involved a lot of repeated requests.
3:44:01
But as I said, ultimately what we needed to complete the two audits was provided.
Chris Banks
3:44:06
Okay.
3:44:07
Do these challenges relate to like NYCHA's record keeping practices?
Maura Hayes-Chaffe
3:44:12
I think in some cases they do.
3:44:14
If you look at the contractor audit, there is a particular reference to records being in disarray.
3:44:22
At one point, we were going to developments and asking for records and looking for records and found that NYCHA needed hours to go and identify the records that we were seeking.
3:44:34
Yeah.
Chris Banks
3:44:34
Have you observed or faced resistance from NYCHA officials with regard to implementing transparency measures recommended by your office?