Your guide to NYC's public proceedings.
AGENCY TESTIMONY
Comptroller's new approach to NYCHA audits
3:34:50
ยท
78 sec
Deputy Comptroller Maura Hayes-Chaffe introduces the NYC Comptroller's Office's new approach to auditing NYCHA, prioritizing resident input. This innovative method, implemented since January 2022, involved surveys, town halls, and the formation of the first NYCHA resident audit committee.
- Residents were directly involved in selecting audit topics
- Two audits were conducted based on resident input: NYCHA's oversight of repair contractors and eviction rates in PACT housing
- This marks a significant shift towards including resident perspectives in NYCHA oversight
Maura Hayes-Chaffe
3:34:50
Good afternoon, chair of banks and members of the committee on public housing.
3:34:54
My name is Maura Hayes Chafe.
3:34:57
I'm the deputy controller for audit within the New York City Comptroller's Office.
3:35:01
Thank you for convening this hearing and for the opportunity to give testimony today on behalf of the Comptroller's Office.
3:35:09
Since the beginning of his term in January 2022, Comptroller Lander has prioritized the collection of input from NYCHA residents to inform which areas of NYCHA's performance to audit.
3:35:23
While many previous comptrollers have conducted many audits of NYCHA, this was the first time NYCHA resident input was sought and collected on a large scale.
3:35:33
In 02/2022, the controller's office launched process through surveys and town halls to ask residents about the issues they face and seek suggestions for audits.
3:35:48
We then formed the first ever NYCHA resident audit committee who were presented with several ideas to choose from before voting and selecting the two audits that were subsequently conducted.
3:36:01
One on NYCHA's oversight over repair contractors and another assessing eviction rates at packed housing.