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AGENCY TESTIMONY
Issues with PACT property manager compliance and reporting
3:39:44
ยท
39 sec
The audit uncovered significant issues with PACT property managers' compliance with reporting requirements and tenant protection procedures.
- NYCHA failed to ensure PACT property managers reported all eviction and pre-eviction activity as required
- Residents only have access to incomplete and inaccurate eviction data published by NYCHA
- Lack of clear communication about residents' rights to administrative proceedings before court evictions for non-payment reasons
- These issues potentially impact residents' ability to make informed decisions about their housing
Maura Hayes-Chaffe
3:39:44
As a result, residents relying on data published by NYCHA to make decisions concerning their homes only have access to incomplete and inaccurate eviction data.
3:39:57
Residents facing eviction for reasons other than non payment are entitled to a separate administrate administrative proceeding before court proceedings are begun.
3:40:09
This is information that NYCHA should ensure is clearly shared with residents.
3:40:14
As the capital needs for NYCHA developments across the city continue to grow, residents are being faced with incredibly difficult choices.