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Q&A
NYCHA's recertification process and options for residents
0:53:45
ยท
112 sec
Council Member Chris Banks questions NYCHA officials about the recertification process for Section 8 participants. Brian Honan from NYCHA explains the various methods available for recertification, including online, kiosk, and paper options.
- NYCHA prefers online or kiosk recertification for immediate processing and receipt generation.
- Paper copies are available upon request with a stated reason.
- The discussion highlights NYCHA's push towards digital processes while maintaining alternatives for residents who need them.
Chris Banks
0:53:45
Thank you.
0:53:51
Okay.
0:53:51
I guess we'll now go on to questions.
0:54:01
Alright.
0:54:02
So, again, thank you guys.
0:54:03
Thank you for your testimony.
0:54:06
We're gonna begin with the questions surrounding transparency around housing conditions and maintenance, and we're gonna start with repairs and capital improvements.
0:54:18
Why does NYCHA require section eight participants to request a reasonable accommodation in order to submit their annual ratification oh, sorry, recertification by mail instead of on self-service portal, on the self-service portal.
Teresa Scott
0:54:36
So,
Brian Honan
0:54:40
council member, we in order to, process recertifications, you can do this, online, you can do it at the kiosk that's at the management office.
0:54:56
Housing assistance can assist you in order to do that.
0:55:00
We do prefer that that's the method.
0:55:02
You have it's immediately received.
0:55:06
You also get a receipt.
0:55:08
But if you do need if you do need a paper copy
Chris Banks
0:55:10
Excuse me.
0:55:11
Hold on one minute,
Brian Honan
0:55:11
Brian.
0:55:12
Yes.
Chris Banks
0:55:12
There there will be order, guys.
0:55:14
Everybody will have the opportunity to give testimony if you choose to, but outbursts an audience will not be accepted.
0:55:24
You may proceed.
0:55:25
Thank you.
Brian Honan
0:55:26
So, that is a preferred method to do it.
0:55:28
It works, you know, but if that's not possible for you, we will provide a paper copy, but we would like to see a reason why.