Your guide to NYC's public proceedings.
AGENCY TESTIMONY
Recommendations for improving contractor accountability
3:37:58
ยท
48 sec
The Comptroller's Office proposes creating a feedback system to improve contractor accountability and transparency in NYCHA repairs.
- Recommendation to create a 'Yelp-like' tool for residents to review contractors
- Proposed vendor scorecards based on resident feedback to guide contractor selection
- Aims to hold contractors accountable, increase transparency, and improve living conditions
- Goal to rebuild resident trust through this feedback mechanism
Maura Hayes-Chaffe
3:37:58
As laid out in a recent report, our office recommends creating a Yelp like tool for NYCHA residents to give direct feedback on vendors.
3:38:08
Those reviews would generate vendor scorecards that staff can use to assess performance when selecting a contractor.
3:38:17
This would help hold contractors accountable, increase transparency, and ensure that repairs actually get done while rebuilding resident trust and improving living conditions for the one in seventeen New Yorkers who call NYCHA home.
3:38:34
The NYCHA resident audit committee also voted on an audit to examine eviction rates for packed properties compared to, excuse me, traditional section nine NYCHA developments.