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Q&A
Suggestions for improving NYCHA's transparency
3:42:46
ยท
39 sec
Council Member Banks asks Deputy Comptroller Hayes-Chaffe about the most impactful change to increase transparency at NYCHA. Hayes-Chaffe suggests improving the validation of information from property managers.
- NYCHA needs to better validate information collected from property managers
- Current reports are possibly reviewed but not validated
- Ensuring accuracy through validation before making reports public is recommended
Chris Banks
3:42:46
Okay.
3:42:47
What single change in NYCHA's operations would you make the biggest differ would make the biggest difference in increasing transparency for residents?
Maura Hayes-Chaffe
3:42:56
I think for the packed housing, they need to do a better job of validating the information that they're collecting from the developers or rather the property managers.
3:43:10
Our impression, having looked at this, was that the reports come in and the reports, while possibly reviewed, are not validated.
3:43:19
So the results should be validated before they're made public.
3:43:23
That would ensure accuracy.