Your guide to NYC's public proceedings.
AGENCY TESTIMONY
Advancements in language access initiatives
0:28:59
ยท
73 sec
Commissioner Castro outlines MOIA's significant progress in improving language access across city agencies and services.
- Establishment of the Language Access Hub to provide in-house expertise
- Translation services provided to 37 mayoral offices in 2024
- On-site language support at immigrant centers across the city
- Technical assistance and guidance on language access to over 45 city agencies
Manuel Castro
0:28:59
Now I'll provide a brief update on our language access programs.
0:29:03
Moya has made significant strides on language access.
0:29:06
As I have shared in the past, I view language access as a civil rights issue.
0:29:12
Language access should not be an obstacle to accessing services and for our communities to fully participate in our democracy.
0:29:21
For this reason, Moya established the language access up, which built capacity to provide in house expertise on language access and language services.
0:29:32
The team provides translation and interpretation services for mayoral offices and reports on city language access work and implementation of local laws, including local law 30.
0:29:44
In 2024, Moya's language access team provided translation services to 37 mayoral offices, on-site language support at immigrant centers across the city, and critical capacity for rapid translation of evolving messaging on shelter protocols for recent arrivals.
0:30:04
We also work to provide technical assistance and guidance on language access to over 45 city agencies.