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Discussion on appointment systems and legal representation capacity

5:30:18

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51 sec

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Council Member Avilés and Margaret Martin discuss the effectiveness of appointment systems for immigrant services and the challenges faced due to limited capacity.

Avilés questions whether removing the appointment option was an improvement
Martin emphasizes that the main issue is the lack of capacity for legal representation
The discussion highlights the need for increased funding for legal services

Alexa Avilés

5:30:18

Do you think that that's a model improvement, the appointment option?

5:30:29

That feels like a trap question for you.

Margaret Martin

5:30:31

Not really, but it brings me back to I think a point that, well, you and so many people have talked about today, which is part of the problem with referrals or appointments is there aren't enough of either.

5:30:44

There isn't the capacity, and you've raised today and previously the need for legal representation and to really fund legal representation.

5:30:52

And I think that ties into what the hotline can do.

5:30:59

So I think without increased legal representation, being able to make appointments isn't a reality right now, at least for most callers.

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