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Q&A
Language access and translation services at CCHR
0:35:53
ยท
64 sec
Council Member Williams asks about CCHR's language access and translation services. CCHR staff provide information on their approach to ensuring language accessibility.
- No set budget for translation services
- CCHR works with three or four vendors for translation and interpretation needs
- Translators and interpreters available on call for intakes and other resources
- CCHR abides by Local Law 30 for language access
- Staff at CCHR speak over 30 languages
- Outreach is conducted in multiple languages
Nantasha Williams
0:35:53
Okay.
0:35:53
And I just wanted to acknowledge that my colleague council member Riley is also joining us remotely.
0:36:01
How does CCHR translate documents if applicable and do you have a set budget for translation services?
Mariela Salazar
0:36:14
We don't have a set budget for translation services, but we do work with we have about three or four vendors that we work with so any material that needs to be translated we have that available as well as interpreters that are available on call for our intakes and whatever other sources resources we need.
Nantasha Williams
0:36:35
Okay.
0:36:36
Now I'm turning my yes.
0:36:38
Sure.
0:36:38
Excuse
Kajori Chaudhuri
0:36:41
me.
0:36:42
As a city agency, we abide by local law 30 and ensure like language access is vital.
0:36:48
Within our agency, our staff speak over 30 languages and our outreaches are all also done in multi languages as well.