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Q&A

Future plans for Big Apple Connect and maintaining free service

0:31:48

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135 sec

Council Member Jennifer Gutiérrez inquires about the future of Big Apple Connect and plans to maintain free service. Matthew C. Fraser explains the program's foundational principles and intentions for the future.

  • Big Apple Connect is considered a basic necessity, like heat and hot water in public housing
  • The goal is to continue providing service at no cost to residents in public housing and city-provided housing
  • OTI intends to secure baseline funding to maintain the program as it was initially structured
  • The program aims to fill the gap left by the defunding of the federal ACP program