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Q&A
Service providers for Big Apple Connect program
0:25:35
·
84 sec
Council Member Jennifer Gutiérrez inquires about the dashboard for subscription rates and the current service providers for Big Apple Connect. Matthew C. Fraser provides information on the major franchisees involved in the program.
- Dashboard for subscription rates has been created and shared
- Big Apple Connect contracts with three major franchisees: Spectrum, Altice, and Verizon
- These providers cover 100% of public housing in the program
Jennifer Gutiérrez
0:25:35
Okay.
0:25:36
I think we were informed that there would be a dashboard for the breakdown of subscription rates that would be shared.
0:25:44
Do you know if the dashboard was ever shared with the council?
Matthew C. Fraser
0:25:47
The dashboard was created, I believe the links were shared.
0:25:51
If you don't have access, we can make sure that you get access.
Jennifer Gutiérrez
0:25:54
Okay.
0:25:57
Okay.
0:26:04
Okay.
0:26:04
I wanna ask specifically about an organization that that we've met with that was providing free that was providing broadband.
0:26:20
It's called they're called People's Choice Communication, and they claimed that they were delivering free Internet to over a thousand NYCHA households in 2022.
0:26:30
They said that they reached out to OTI, was unsuccessful in connecting with OTI.
0:26:35
Their offer was denied.
0:26:38
And the Big Apple Connect program, you can confirm, is in contracts currently with just just two providers.
0:26:45
Correct?
0:26:45
Spectrum and Altice?
Matthew C. Fraser
0:26:47
So we have rates available from Spectrum and Altice, which covers a % of public housing, and the other third major franchisee is Verizon.
Jennifer Gutiérrez
0:26:58
Is Verizon.