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Q&A
Updates and plans for the childcare platform within MyCity
0:21:09
·
114 sec
Council Member Jennifer Gutiérrez inquires about updates and plans for the childcare platform within MyCity. Commissioner Matthew C. Fraser provides information on recent updates and future plans for the childcare component.
- Updates include initial applications, renewals, and conjunctive eligibility reviews
- Future plans include a map of available childcare-related facilities
- Communication between applicants and servicing agencies (ACS, DSS, DOE) is direct, not through OTI
- Applicants are directed to the appropriate agency based on the type of childcare program they apply for
Jennifer Gutiérrez
0:21:09
Is there any piece on the childcare platform?
0:21:16
Are there any changes?
0:21:17
Are there any modifications specifically on the childcare front?
0:21:20
I know that that's probably that's that's I think the most numerically the most successful part of the platform.
0:21:26
Is there any modifications or anything that you can share with us about that piece?
Matthew C. Fraser
0:21:30
Yeah.
0:21:30
So we we've made a lot of updates to child care.
0:21:33
So the initial wave was initial applications.
0:21:36
We've done initial applications.
0:21:39
We've done renewals.
0:21:40
We've done conjunctive eligibility reviews.
0:21:43
We've done a number of updates in that space.
0:21:45
The next phase is also gonna include a map of child care related facilities that available beyond just applying for the service.
0:21:55
You can see where you could actually use the benefits once you get them.
Jennifer Gutiérrez
0:21:58
Okay.
0:21:59
Okay.
0:21:59
And is there if you can share, is there any the communication between the applicant, let's say someone is is applying for childcare, is that communication then directly going through DOE or ACS and the applicant or does OTI play some role in like the the communication?
Matthew C. Fraser
0:22:19
So the the communication between the applicant and the provider of the of the processor of the application is directly between them and the servicing agency.
0:22:29
So if for the childcare universe you have ACS, DSS, and DOE are the three fulfilling agencies.
0:22:38
So depending on what program the person applies for, it's likely that they would get it's likely that they would get their responses are be exclusive to the agency that services this particular type of child care that they applied for unless the application switches or they change the type of child care that they're applying for then it'll be redirected to
Jennifer Gutiérrez
0:22:58
a agency.
0:22:58
So that's directly with
Matthew C. Fraser
0:23:00
the Directly with the agencies themselves not with thank
Jennifer Gutiérrez
0:23:03
you.