Your guide to NYC's public proceedings.
Q&A
Analysis of wait lists for home care and case management services
2:06:40
·
142 sec
Council Member Crystal Hudson inquires about the wait lists for home care and case management services, as reported in the NYC aging term and condition report. Commissioner Lorraine Cortés-Vázquez explains the reasons for wait lists and steps taken to address them.
- 202 people on the wait list for home care and 491 for case management
- Wait lists are due to shortages in home care staff and available home care hours
- DFTA prioritizes cases based on highest needs to address wait lists
- The agency is advocating for salary parity to address worker shortages
- DFTA is assessing client needs to determine priority for services
Crystal Hudson
2:06:40
Thank you.
2:06:42
The NYC aging term and condition report provided to the council for the period of July 1 through 12/31/2024 showed a waitlist of two zero two people for home care four ninety one for case management.
2:06:56
Why are there wait lists for these programs?
Lorraine Cortés-Vázquez
2:07:02
Because of the home care hours.
2:07:04
You know, we don't.
2:07:07
There's two things.
2:07:08
We have a shortage of home care staff, excuse me.
2:07:11
We have there's a short of home care staff and there's a shortage of home care hours.
Crystal Hudson
2:07:18
And what are you doing to eliminate the wait?
2:07:21
What are you doing to eliminate the wait lists?
Lorraine Cortés-Vázquez
2:07:27
As we do with all of our case management services, we look at the highest needs and look at those with the highest needs and address those as quickly as we possibly can.
Crystal Hudson
2:07:39
How many additional case workers and how much additional funding would be needed to eliminate the case management wait list?
Lorraine Cortés-Vázquez
2:07:46
We can get back to you on that.
Crystal Hudson
2:07:49
And what steps are you taking to address the wait list?
Lorraine Cortés-Vázquez
2:07:56
We are really assessing client need and that is the determinant of who gets off the wait list and who gets services quickly.
Crystal Hudson
2:08:05
Okay.
2:08:05
And then That's for home care.
2:08:08
Right.
2:08:12
Your term and condition report on older adult center utilization.
Lorraine Cortés-Vázquez
2:08:15
I'm going to lose sight of what I said earlier.
2:08:18
One of the challenges we have there and we're also advocating is to make sure that we have parity between the salaries of workers so that we then not have a shortage of workers because it's advantageous for someone to
Crystal Hudson
2:08:35
get better.
2:08:36
Is advocacy part of your conversations?
2:08:38
The Your term and condition report on older adult center utilization data for 2024 was provided to the council, but it didn't include the weighted utilization percentages, which is a vital component of the reporting requirement.
2:08:55
Can you share why this information wasn't provided in the term and condition report and when you anticipate the the data might become available?
Jose Mercado
2:09:02
So as part of the transition from accelerated to passport, we lost some functionality.