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AGENCY TESTIMONY
Service Needs Assessment survey results and insights
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Commissioner Cortés-Vázquez details the Service Needs Assessment survey conducted by DFTA, which provided valuable insights into the current needs of older residents in New York City. The survey covered various topics and reached a diverse group of respondents.
- The survey was launched in May 2024 during Older Americans Month.
- Topics included managing finances, transportation, meal preparation, and social isolation.
- The survey was distributed through providers, city partners, elected officials, and was available online in 10 languages.
- 8,600 responses were received from older adults and caregivers.
- Over 40% of respondents indicated they do not attend an older adult club, providing insight into needs beyond food insecurity and social isolation.
- Results will be used to guide DFTA's work and inform the Cabinet for Older New Yorkers.
Lorraine Cortés-Vázquez
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Last May, during Older Americans Month, NYC launched our service needs assessment.
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This citywide service covered topics including managing finances, transportation, meal preparation, and social isolation.
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The survey was distributed by providers, city partners, elected officials, many of you here and your offices, as well as many others.
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And we were able to go online in 10 different languages.
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The results provided great insights and we collected the data we needed to support NYC Aging and the members of the Cabinet for Older New Yorkers in understanding the current needs of older residents.
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The voices of the older adult guiding our work is essential.
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We received 8,600 responses from older adults and caregivers with special attention paid in our outreach to those who were not known to any of our programs.
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More than 40 of the respondents indicated that they do not attend an older adult club which gives us clear insight into what types of needs older older New Yorkers are experiencing beyond food insecurity and social isolation.
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We look forward to sharing more information about the results of this service needs with your offices.