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Q&A

NYCHA's collaboration with RAD/PACT partners on tenant arrears

2:23:09

·

85 sec

Lisa Bova-Hiatt explains how NYCHA works with RAD/PACT partners on handling tenant arrears, emphasizing extensive outreach efforts before considering eviction.

RAD/PACT partners must follow guidelines similar to NYCHA's
In 2024, 6,817 pre-eviction outreach cases were initiated for PACT properties
Only 98 evictions were executed out of those cases
The goal is to encourage rent payment, not to evict residents

Erik Botcher

2:23:09

How does NYCHA work with the RadPack partners on a case by case basis for tenants in RAD PAC developments that are in arrears?

Lisa Bova-Hiatt

2:23:20

We have guidelines that our PACT partners must follow which basically mirror our guidelines.

2:23:29

There is a tremendous amount of outreach that they must do before proceeding to, like through an eviction process.

2:23:42

And in 2024 for example, there were 6,817 pre eviction outreach cases were initiated in 2024 for PACT.

2:23:59

However, the total number of people who were evicted in 2024 was 98.

Erik Botcher

2:24:08

90 eight out of the 20

Lisa Bova-Hiatt

2:24:11

6,700

Erik Botcher

2:24:13

Right.

2:24:15

And the 24,000 RadPack units.

Lisa Bova-Hiatt

2:24:17

So there's a tremendous amount of work that's done.

2:24:23

Like the goal is to get people to start paying their rent not to evict people whether it's in PACT or at NYCHA.

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Decision-making process for rent amnesty in RAD/PACT conversions