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Q&A
Process for voucher holders and apartment inspections
1:42:42
·
141 sec
Council Member Avilés inquires about the process for voucher holders and apartment inspections in NYCHA properties. NYCHA officials explain the timeline and procedures for scheduling inspections and processing rental packets for Section 8 voucher holders.
- The process typically takes about a month from completing the rental packet to final inspection
- Inspections usually occur within 2-3 weeks of accepting the rental packet
- NYCHA can expedite the process for certain cases, such as domestic violence (VAWA) cases
- Tenants can contact the call center or visit walk-in centers for assistance with the process
Alexa Avilés
1:42:42
Thank you, chair, again.
1:42:44
I guess I wanted to follow-up on a couple things.
1:42:47
Can you can you walk me through the process related to the voucher holders?
1:42:52
I understand that, obviously, there are many many many types of tenants that your tenancy that you're trying to fill.
1:43:01
But in terms of voucher holders, how long does it take to schedule appointments for those for those units that you are engaged with?
Eva Trimble
1:43:20
Council member, are you are you asking about appointments between the the section eight voucher holder and the private landlord?
Alexa Avilés
1:43:28
Yes.
1:43:28
NYCHA as a landlord.
1:43:31
So inspections that need to be done with some of these voucher holders, right, apartments need to get inspected.
1:43:40
Does NYCHA engage in that and how long does that process do?
Eva Trimble
1:43:43
For inspections of the private?
1:43:45
Yes.
1:43:45
I don't think we have that information with us today, but we can certainly follow-up.
Alexa Avilés
1:43:49
Brian has all the information.
Brian Honan
1:43:58
So once so once a tenant is called, they then have to fill out a a rental packet.
1:44:05
Once their rental packet is completed and accepted, it usually takes between two and three weeks in order to get their
Chris Banks
1:44:11
apartment
Brian Honan
1:44:11
inspected.
1:44:13
If somebody has a, if it's a VAWA case, you know, somebody with domestic violence issue, we can expedite it.
1:44:22
Generally that's the time period for an inspection.
Alexa Avilés
1:44:26
So from the rental packet to the final determination of inspection?
Brian Honan
1:44:31
If it passes inspection, about a month.
Alexa Avilés
1:44:34
And then if there are challenges with that process or it doesn't quite shake out that way, where does one call to move that process forward?
Brian Honan
1:44:47
Sure, they can call the call center or they can make an appointment to one of our walk in centers if they want to speak to somebody in person, in Brooklyn, in your, you know, close to your district, it's on Atlantic Avenue, and that's what they would file for.
Alexa Avilés
1:45:02
Okay.
1:45:02
And then in terms of just quick segue, could probably stay there, you're gonna answer the questions.