Your guide to NYC's public proceedings.
Q&A
NYC Ferry rider feedback and common complaints
0:49:58
·
65 sec
Andrew Kimball addresses rider feedback and common complaints about the NYC Ferry service. He notes that while there are some issues, the overall feedback is generally positive.
- The most common feedback is a desire for shorter intervals between ferries
- During peak summer months, especially on weekends, there can be lines at certain stops
- Typically, passengers can board within the first or second boat arrival
- Some riders express a desire for additional boats on busy summer weekends
- Overall, the feedback received about the NYC Ferry service is predominantly positive
Amanda Farías
0:49:58
And are there any complaints that jump out immediately?
0:50:01
Are you folks that you've heard about the ferry from riders?
Andrew Kimball
0:50:06
I'm sorry.
0:50:07
About the ferry from?
Amanda Farías
0:50:08
From riders.
Andrew Kimball
0:50:09
From Rikers?
Amanda Farías
0:50:10
Riders.
0:50:11
Like ferry
Andrew Kimball
0:50:12
Other complaints?
Amanda Farías
0:50:13
Any complaints?
Andrew Kimball
0:50:15
I think your your your question about more, you know, shorter intervals between ferries is certainly one that we see, but overwhelmingly, the feedback we get is is very positive.
0:50:28
Certainly in the summer months when you've got spikes like on Saturdays and Sundays when people come out, sometimes there are lines, for the ferry at certain stops.
0:50:39
You know, typically, you're getting on if you don't get that first second boat.
0:50:43
So I I'm sure on some of those Saturdays and Sundays, you know, people would like to see additional boats added.
Amanda Farías
0:50:52
Okay.
0:50:53
Thank you.
0:50:54
I have a bunch more questions, but I'm going to break for some members.
0:50:58
And I'd like to first recognize council member Salamanca.
Andrew Kimball
0:51:03
Thank
Rafael Salamanca
0:51:03
you, madam majority leader.